Apple Care is a customer service and technical support company that provides software and hardware support for Apple products. Apple Care offers a variety of services, ranging from simple troubleshooting advice to more complex repairs. The company also offers an extended warranty program for products purchased from Apple. Apple Care does not offer free repairs, but some services are covered by the warranty or Apple Care protection plan.
The most common question that many people have about Apple Care is whether or not they can get free repairs. The answer is no, Apple Care does not provide free repairs. However, there are some instances where repairs may be covered by the warranty or Apple Care protection plan. It is important to understand the terms of your warranty and Apple Care plan before attempting to get a repair.
| Repair | Free? |
|---|---|
| Hardware | No |
| Software | No |
| Warranty | Yes |
| Apple Care | Yes |
What Types of Repairs Does Apple Care Cover?
Apple Care does not cover any hardware repairs, such as replacing a broken screen or battery. However, if the hardware issue is caused by a manufacturing defect, it may be covered by the warranty. Similarly, software issues such as installation problems or compatibility issues are not covered by Apple Care. However, if the problem is caused by a bug in the software, it may be covered by the warranty.
Apple Care does offer coverage for repairs that are not covered by the warranty. This includes accidental damage, such as liquid spills, cracked displays, and other issues that are not caused by a manufacturing defect. Apple Care also covers issues with the battery, such as a decreased charge capacity or battery failure.
Does Apple Care Cover Repairs for Older Devices?
Apple Care does not cover repairs for older devices, such as iPhone 4s and earlier, iPad 2 and earlier, and MacBook Pro Retina and earlier. However, if the device is still covered by the warranty, it may be eligible for repairs. It is important to check the warranty status of the device before attempting to get a repair.
Does Apple Care Cover Software Upgrades?
Apple Care does not cover software upgrades, such as updating the operating system to the latest version. Software upgrades are the responsibility of the user and can be done without the assistance of Apple Care. Apple Care does offer technical support for software-related issues, such as installation problems and compatibility issues.
Is Apple Care Worth the Cost?
Apple Care is an optional service offered by Apple that provides extended protection for Apple products. The cost of Apple Care varies depending on the device, but it typically ranges from $50 to $200. Apple Care is an additional expense, but it can provide peace of mind and valuable protection against unexpected repairs.
Does Apple Care Cover Loss or Theft?
Apple Care does not cover loss or theft of devices. However, Apple does offer a Theft and Loss Protection Plan, which can provide coverage for lost or stolen devices. The cost of the Theft and Loss Protection Plan varies depending on the device, but it typically ranges from $50 to $200.
Does Apple Care Cover International Repairs?
Apple Care does not cover repairs for Apple products purchased outside of the United States. However, Apple does offer International Warranty Service, which can provide coverage for international repairs. The cost of International Warranty Service varies depending on the device, but it typically ranges from $50 to $200.
Apple Care does not offer free repairs, but some services may be covered by the warranty or Apple Care protection plan. It is important to understand the terms of your warranty and Apple Care plan before attempting to get a repair. Apple Care can provide valuable protection against unexpected repairs and can provide peace of mind for users of Apple products.